Engajamento e desempenho: reflexões sobre instituições de ensino à luz da teoria dos stakeholders

Abstract

This research aimed to deepen the studies about the stakeholder engagement process in public institutions of basic education and reflect on how this practice can influence school performance. For this, a qualitative organizational study was carried out, which had the case study as a methodological strategy. Two municipal schools in the city of Lavras, Minas Gerais, were selected through the analysis of the historical series of IDEB goals between the years 2013 and 2021. The results obtained from the content analysis of the interviews complement the literature and reveal that the stakeholders involved in the educational process recognize the importance of the engagement strategy to improve school performance and that in this context, engagement takes place through the following mechanisms: increased self-esteem of stake- holders, feeling of pride and belonging, sharing of information, improvement of dialogue, awareness of leadership and informality in communication. Such findings broaden the range of research on the subject and contribute to discussions of new educational practices and policies.