As vantagens competitivas das organizações de aprendizagem: um estudo das características distintivas de empresas

Abstract

This work aims to investigate the characteristics that provide competitive advantages of different types of "learning organizations". The study started from the hypothesis that learning organizations have characteristics that distinguish them from others, and that these characteristics would provide competitive advantages. From information extracted from research in the literature, several aspects that characterize learning organizations were detected and compiled, from the point of view of theorists. A questionnaire was then elaborated in order to verify if the "real" characteristics of the learning organizations corresponded to those established by the several surveyed studies, taking into account that the work research would be carried out in organizations guided by Fundação Dom Cabral (FDC). The survey of the characteristics of learning organizations was carried out in five companies, contacted on the recommendation of Zumble - a company from São Paulo that, like FDC, guides companies that wish/seek to transform themselves into learning organizations. The characteristics raised among them proved to be quite similar, under a broad approach approach, and different mainly because they are companies with different activities. The study serves as a basis for expanding the elaboration of proposals for the development of learning organizations, which will be important due to the current state of need for changes in organizations. The study also aims to identify the difficulties that arise in the process of implementing organizational learning, verify how companies solve such difficulties for implementation and verify the results of changes in the learning process. The work cannot exhaust the subject (and it does not even have this pretension), but it lays the foundation for the establishment of an organizational learning process, with the purpose of facilitating organizational development, given the constant changes that organizations will be submitted, probably , henceforth.