Marketing reverso : experiência da sua implantação numa grande empresa do setor têxtil, químico e farmacêutico

Abstract

Reverse Marketing experience in its implantation in a big enterprise in the textile, chemical and pharmaceutical segments. The current work has as an aim to contribute to the understanding of the reverse marketing in the industrial organizations and its different possibilities of development and implementation. It is about a new posture in the relation of the buying emterprises with their suppliers, as a proposal to the start of the new millennium, aiming the improviment of the competitiveness and quality through the acquisition of savings, new tecnologies, more productivity and operational sinergy. This can be observed in the acquisitions of material and services, emphasizing the industrial segment, as well as the material and services of direct and indirect use in the production within an environment of comarkers relationship, no matter the size of the enterprises envolved. The method adopted was the study of developed cases in the industry within textile, chemical and pharmaceutical sectors, pioneer in the practical application in the reverse marketing. The formation of the relation between this enterprise and its suppliers, to the cases presented, was characterized by the complexity of the materials and services utilized, passing from a notable position in the market segment, where they are inserted now, to the shared vision of the market challenges to be faced in the future.The whole activitites of the purchase and supplement are described in chapter five (5). The work around the same objective with the proximity of the organizations till now accustomed to a tradicional bid relation, whose unique aim was the lowest price, make up the necessary stages to the construction of the feasibility of this close relation, of true partners in the same business. From this together activity results the intensification of the information exchanges and the outline of the products and activity expansion possibilities. In this piece of work, the inherent potential contribution to the function of the whole organization supplement becames evident and so the need of a creative and agressive managerial attitude in relation to the supplements, due to the positive impact in the economical and financial results reached by the allied enterprises.