Análise do sistema integrado de gestão : ERP como sistema de informação de controladoria para a tomada de decisão

Abstract

This research paper presents, in its core, an analysis of the Enterprise Resource Planning - ERP system, as a control information system for the decision making process. Initially, the main characteristics and functionalities of ERP systems will be presented, including applications areas, decision making processes, selection and implementation, and in addition the analysis of more frequently utilized systems, highlighting the considerable benefits of this tool, considered to be one of the most important developments in the application of information technology. Furthermore, its limitations as management information system will be analyzed. Secondly, research result related to the contribution of the integrated management system for the information control system will be shown. The research was performed taking into consideration an analysis of the Masters and Doctor's thesis currently available about the subject. Finally, the conclusion about the problem and the hypothesis proposed are discussed, where specific management systems group into tools to support the decision-making process, and suggestions are presented for new research under future Master's thesis.