A controladoria e a implantação de sistemas integrados de gestão - ERP

Abstract

The present work was developed using the research classified as the type exploratory descreptive. Through the bibliographical revision and empirical fundamentation, supported on the field of non probabilistic research, this work analyzes and studies of the actuation form of Controlling Department in the implementation of the integrated systems of the administration based on the ERP philosophy (Enterprise Resources Planning). The main objective of this dissertation is to contribute to the planning and management of projects in the implementation of these integrated systems, focusing in the study of the actuation of the Controlling Department in this process, to make evident the flows or cycles of the processes where it is inserted, showing its responsibility in the project and highlighting the importance in this process. Through research in books and publications, through arguments, the interpretative reflexion, the logical reasoning and also with an empirical fundamentation based on the field research, it was shown that the Controlling Department should assume maximum commitment with the phases that involve the process, from the company awareness to the organization changes, passing through the preparation, the decision and selection of the software, through planning and execution of every steps that are parts of the project, making it showing clearly that Controlling Department must exert the function of main responsible (intern coordinator) for the project of implementation of the management integrated systems based on the ERP philosophy.